Returns Policy

90-Day Return Window
We want you to love your Zeroblue glasses. If you're not completely satisfied, you have 90 days from the date of delivery to return your item for a full refund, replacement, or store credit - your choice. Please allow sufficient return shipping time for this, as your return must arrive at our warehouse within the 90-day period.

Eligibility
To be eligible for a return, your item must be:

• In original condition
• Returned with all original packaging, tags, and included accessories (cleaning cloth and carry bag)

Items returned without original packaging or accessories, or not in original condition, may not be eligible for a refund, replacement, or store credit.

Note: We reserve the right to refuse service or benefits if we believe our policies are being misused or show signs of unusual activity.

Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Zeroblue is not responsible for items lost or damaged in transit back to us.

How to Start a Return
To initiate a return please use the form below, ensure all details are accurate and attach any relevant images. We'll email you back to confirm eligibility and provide return instructions.

Refund Processing
Once we receive and inspect your return, we'll process your chosen outcome (refund, replacement, or store credit) within 3-5 business days. Refunds will be issued to your original payment method.