Frequently Asked Questions

Zeroblue glasses work by blocking the harmful light coming from your devices, which can disrupt your sleep.

While the night light mode on your devices does prevent some blue light from being emitted, this can very between each device and is usually between 30% to 80%. This does not cover the range of light that can disrupt your sleep.

Numerous studies have associated amber lenses with improvements in sleep outcomes in individuals with sleep disorders. These include:

• Wearing blue light-blocking glasses in the evening advances circadian rhythms in patients with delayed sleep phase disorder (DSPD)
• Blocking nocturnal blue light for insomnia: A randomized controlled trial
• Effect of evening blue light blocking glasses on subjective and objective sleep in healthy adults: A randomized control trial

Melatonin is a hormone your brain releases in response to darkness, signalling the body that it's time to sleep. Blue and green light exposure at night supresses its production, delaying sleep onset - which is the core problem Zeroblue glasses are designed to address.

Unlike normal blue light glasses, Zeroblue glasses have the most powerful lenses blocking 100% between 380-560nm, have wide wraparound lenses, high coverage temples, and a foam gasket to maximise protection. In addition we use lightweight, durable materials ideal for wearing for hours at a time.

Most orders will arrive within 3 to 7 business days of dispatch. Delivery can take a little longer for regional and remote areas and during busy periods.

Returns Policy

90-Day Return Window
We want you to love your Zeroblue glasses. If you're not completely satisfied, you have 90 days from the date of delivery to return your item for a full refund, replacement, or store credit - your choice. Please allow sufficient return shipping time for this, as your return must arrive at our warehouse within the 90-day period.

Eligibility
To be eligible for a return, your item must be:

• In original condition
• Returned with all original packaging, tags, and included accessories (cleaning cloth and carry bag)

Items returned without original packaging or accessories, or not in original condition, may not be eligible for a refund, replacement, or store credit.

Note: We reserve the right to refuse service or benefits if we believe our policies are being misused or show signs of unusual activity.

Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Zeroblue is not responsible for items lost or damaged in transit back to us.

How to Start a Return
To initiate a return please use the form below, ensure all details are accurate and attach any relevant images. We'll email you back to confirm eligibility and provide return instructions.

Refund Processing
Once we receive and inspect your return, we'll process your chosen outcome (refund, replacement, or store credit) within [X] business days. Refunds will be issued to your original payment method.

Any modern device that emits light can produce blue light, even if it doesn't look visually blue.

These can include:

• TV's
• Smartphones
• iPads and tablets
• Normal room lighting
• Monitors
• Laptops
• Any LED lighting
• Light bulbs
• Lamps

Zeroblue glasses aren't designed to fit over prescription eyewear or reading glasses, we're actively working on reading and prescription lens options for availability in the near future.

Yes, we ship globally but currently only offer free shipping Australia wide.

We advise against using our glasses during the day. Our glasses block 100% of light between 380-560nm, and when the light in this range is blocked your brain thinks it's night time which can leave you feeling tired and drowsy during the day. Blue light during the day boosts alertness, attention, and cognitive function - at the time it's supposed to. It only becomes an issue when this happens at night time - when you want to wind down and fall asleep.